Support desk
Support built around the WhatsApp lifecycle.
WAchat support focuses on the points where WhatsApp implementations usually stall: onboarding, templates, tokens, webhooks, delivery status, and policy-safe messaging.
Onboarding support
Business asset selection, WABA mapping, phone-number registration, and setup blockers.
Template support
Template category guidance, sample copy, approval status, and revision workflows.
Delivery support
Cloud API errors, webhook status, failed sends, quality rating signals, and message logs.
Response time
Clear channels for business and technical requests.
Monday to Friday, 10:00 AM to 6:00 PM IST. Security reports are reviewed as soon as possible.
Contact channels
General: support@serves.in
Business: hello@serves.in
Security: security@serves.in
Phone: +91 888 440 6029
Global village front gate, 39/4, Pattanagere
Rajarajeshwari Nagar, Bengaluru, Karnataka 560059